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Frequently Asked Questions

Are your products a ECO-Frindly product?

The majority of our products are created using reclaimed materials.

Can I purchase a custom design?

Yes. Just call us with your ideas of the perfect piece.

Do you ship internationally?

We sure do! Please email us for an international quote based on the products you would like to purchase.

Will I have to pay for customs fees?

When ordering from Loktah, you are the importer of record and must comply with all legal regulations of the destination country. Orders that are shipped to countries outside of the USA may be subject to import taxes and customs fees required by your country. International shipments may be subject to such import taxes, customs duties and fees, which are required once a shipment reaches your country which you will be held responsible for those fees. Additional charges for customs clearance must be payed by the recipient; we have no control over charges and cannot gauge what they may be. Customs fees vary widely from country to country; you should contact the customs office in your area for more information regarding possible fees. When customs clearance procedures are required, it can cause delays beyond our original estimates.

How soon can I expect my order to arrive?

We ship monday thru friday. Please expect 1-3 weeks turnaround on furniture and less than one week for standard products excluding furniture.

I need my order rush delivered!

Please notify us of the rush in your order comments and also please select the appropriate shipping method.